Meet the PMG Experts

PMG Revenue Cycle Management Caroline Peucker COOCaroline Peucker, COO
Email Caroline

BS, Providence College
Certified Coding Instructor CPC-I
CPC, American Academy of Professional Coders

I have spent the past 30 years of my career in the field of Medical Revenue Cycle Management. Many of those years were spent in the “for profit” world, but I have successfully brought what I have learned to non-profit organizations. My goal is always to integrate myself into in-house teams and help health centers promote and expand their missions so that they can focus more on patient care.

I have a very logical and efficient approach to my work. I make lists, I like order, I like to share information, and I feel personally fulfilled when others succeed. These traits have allowed me to flourish in many aspects of my life, both professionally and personally. I’ve been happily married to my husband Mark for 26 years, and we think we have smart, kind, beautiful children. I love to read, travel and skydive, but I admit that I do more reading than flying in or jumping out of planes.

 

PMG Revenue Cycle Management Christine Cellucci Director of Revenue Cycle Christine Cellucci, Director of Revenue Cycle
Email Christine

BS, Stonehill College

Having been in this industry for 27 years, I like to think of myself as a professional problem solver. I’ve worked at various sized companies and have a wide variety of different experiences putting my hand in and helping them grow to their fullest potential. I’ve always been attracted to the health care industry as it involves caring for people, which is something I personally value very highly. PMG’s mission and client base is a perfect fit for me. I love to take a problem, break it down and turn it into a story so that clients can fully understand the data that’s being presented to them in a way that is relatable.

I enjoy helping others develop professionally and get a tremendous amount of satisfaction from successfully resolving challenges. This is a natural extension of my personality as I am also passionate about my family and watching my three active children grow into successful members of their community. My ideal weekends are spent with my family. I’m always looking for a great new beach, park or city to explore with them.

 

PMG Revenue Cycle Management Kristie Sell Director EDI and Business Systems Kristie Sell-Viveiros, Director, EDI and Business Systems
Email Kristie

CPC, American Academy of Professional Coders

I have been in the world of medical billing for the past 20 years, starting out by performing administrative tasks in a multi-doctor private practice. This experience gave me a thorough understanding of the importance of having a healthy revenue cycle. My experiences there helped me learn how to have informed conversations, assist in workflow development, training, and process improvements. I’ve been with PMG for 15 years and have worked my way up to where I am today.

I truly enjoy what I do and love the thrill of the chase: tenaciously troubleshooting and solving complex problems makes my perfectionist soul happy. When I’m not busy getting my Type A on at work, I’m busy being a wife to my wonderful husband, shuttling the two youngest of our five children to various sporting events and practices, spoiling an English Bulldog, playing softball, knitting, doing yoga and Zumba. Basically, I’m into a little bit of everything, but at the end of the day, it’s my family that holds my heart.

 

PMG Revenue Cycle Management Ray Jorgsensen Co-FounderRay Jorgensen, Co-Founder
Email Ray

BA, The College of the Holy Cross
MS, Northeastern University

Early on in my career, I worked at Blue Cross & Blue Shield of Massachusetts and UnitedHealthcare in hospital claims, customer service, provider relations and contracting. Later, my work at Lighthouse Medical Management introduced me to the inner working of a startup and how providers respond to payer challenges. These days, at the helm of PMG, I focus my efforts on helping clients manage their revenue cycles correctly so they can care for those who are marginalized or in need.

I am very fortunate to have an exceptional family. My wife Tabitha and I have been together more than twenty years and have four great kids. I am definitely a fitness enthusiast, am passionate about all kinds of music, have written some of my own songs and occasionally perform as part of a band or as a solo act. I’ve been playing more golf over the last year or so and I’m working to drive my index down closer to 10. It’s getting there!

 

PMG Revenue Cycle Management Richard Santilli Co-FounderRichard Santilli, Co-Founder
Email Richard

BS, Salve Regina University
CPC , American Academy of Professional Coders

As a CPA working in public accounting for 10 years before coming to PMG, I worked in individual, corporate and partnership taxation as well as auditing, financial, A/R and billing evaluations. Because of my varied experiences, I have a full understanding of the revenue cycle and offer my clients a high degree of expertise and experience. I work best as part of a team and I think that great partnerships are the key to true success.

I feel blessed to work with so many talented team players at PMG, but when I’m not at work participating on that team, I’m at home coaching my son’s youth sports teams. Whether at PMG or on the sports fields, I get great satisfaction out of identifying an individual’s innate talents and setting them up to “hit it out of the park,” so to speak. In addition to coaching youth sports, I am also a huge local sports fan. Providence College basketball is my primary interest but I also closely follow the Patriots, Red Sox, Bruins and the Celtics.

 

PMG Revenue Cycle Management Robert Skeffington Co-FounderRobert Skeffington, Co-Founder
Email Robert

BS, Salve Regina University
CHBME, Healthcare Billing & Management Association

Starting my career in a big corporation fostered a sense of commitment to my clients and gave me a clear picture of what good customer service looks like. Moving on to a smaller company, I quickly learned the importance of good teamwork, honesty and having trust in the people you work with. Combine these things together, and I feel like anything is possible. That’s why I love working with the staff and clients at PMG. We have those tools in place and we can make a huge difference for people.

I have a positive attitude and a strong work ethic. I can strike up a conversation with just about anyone, but I know when to shut up and listen too. I think my wife Lesley, whom I’ve been married to for almost 20 years, would agree with that. We have two daughters and are a very tight family. I find stress relief in cooking for them, and I enjoy being around friends who help me stay grounded. I’m also a big believer in giving back to the community and volunteering.