WebEx Training Video LibraryAt PMG, we understand the mission of CHCs and have created a number of in-depth WebEx presentations to address key CHC needs and concerns. All facilitators have years of experience in the CHC market and are Certified Professional Coders and/or Certified Billers. They cover each topic in a creative and lively manner, so be ready to be engaged as well as educated. You can watch free previews of videos on this page, but full videos require payment. When contacting PMG Support, please include your phone number and specify the video you would like to access. A PMG representative will then contact you to process payment and provide access. Introduction to FQHC Dental Coding 2012Watch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video This 90-minute presentation deals with dental coding in the FQHC setting, starting with the coding basics and building to common and complex scenarios. Covering terminology, coding examples, common reasons for claim nonpayment and an overview of the billing process, this presentation is a must for dental providers and support staff. FQHC Medicare Billing: the BasicsWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video What is an encounter rate? How is it calculated? Can you define "core provider" status? When are you paid for a medical and a mental health service for the same patient on the same date of service? Get answers to these and many other questions during this presentation. Plus, learn why Medicare Advantage and managed Medicaid programs could be financially damaging to you. ICD-10 – What to ExpectWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video ICD-10 will be the most significant change to medical coding and reimbursement in recent history. Watch this presentation to learn about the differences between ICD-10 and ICD-9, timeline for implementation, training needs throughout the health center and making a plan to get the organization ready for this impending conversion. Optimizing the Billing Process: Expectations & BenchmarksWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video What does it cost you to get paid? What is your blended encounter rate? How many billing full-time equivalents (FTEs) really work on your billing process, and what should your total expense be as a percentage of payments? (Most CHCs are staffed at nearly twice the necessary level.) Are your days of accounts receivable (DAR) less than 50 days — and if not, why not? Watch this presentation to learn how to go from good to great performance. CHC Coding 2011Watch free preview of Part I now :: of Part II now :: of Part III now This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Log in to watch full Part I :: Log in to watch full Part II :: Log in to watch full Part III Our 2012 Series recordings will be available starting March 13, 2012 Health Care Reform & the FQHC Revenue CycleWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video With the passage and presidential signing of the landmark Health Care Reform Law, changes will occur both now and at various points in the next few years. While it's unclear as to how the government will implement some features, vast changes are undoubtedly on the way. Do you know what they are and how your CHC will be affected? How can you prepare the organization for the transition? Gain an understanding of the new law, existing payer mix and proposed changes, training needs, revenue opportunities, insurance exchanges and how to ensure your CHC is ready for the biggest change to healthcare in over 20 years. Charge Setting and Sliding-Fee Scale ConsiderationsWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video Do you charge enough for the services you provide? Do you simultaneously assure access to cash-paying patients not qualifying for sliding charges? How do you know what to charge? What objective methodology do you utilize to determine your charge schedule? Watch this presentation to learn how best to set charges, meet the needs of the under- and uninsured while ensuring optimal revenue capture from all payers. CEOs: Top 10 QuestionsWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video Too burdened with BOD, grant requests and senior management hiring issues to learn whether you're leading a fiscal champion or drain? Discover the key questions to ask and the benchmarks to which staff should perform. Become insightful and knowledgeable in an arena most non-financial C-level staff dread. Front Desk and the CHC Revenue CycleWatch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video Ever struggled finding and retaining the person with the right skills, attitude and training to work the front desk of your health center? Ever heard from billing operations that the front desk is responsible for much of the trouble they have getting claims paid? Do you fully understand what tasks should be accomplished when and with what frequency? Watch this presentation to learn how this mission-critical business function makes or breaks your operation and even optimizes or cripples your revenue cycle. As you'll see, these entry-level staff may be some of the most important people to attract and keep. FQHC Medicare 2011 Billing & CR 7038Watch free preview now :: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video FQHC Medicare billing is undergoing a dizzying array of changes, and navigating the byzantine rule set can be frustrating. From coding and encounter rate updates to changing claims submission data, administrators might feel the pinch if not prepared. Find out what changes are taking place, what they mean financially and how you can ensure you're ready. Plus, learn about the new revisions concerning encounter rate rules and some options for billing. The presentation closes with a short explanation of how the growth of Medicare Advantage affects organizations nationally and what options exist for reimbursement from these plans. CHC Compliance 101This e-mail address is being protected from spambots. You need JavaScript enabled to view it. :: Log in to watch full video Organizations around the country approach CHC compliance differently. Some CHCs have a full-time compliance department staffed with employees certified in various disciplines. Others devote far fewer resources to this area. With the complexity of the CHC revenue cycle, changes mandated by health care reform and renewed interest in cutting health care costs by reducing fraud and abuse, this presentation is a must for administrators today. From the OIG Workplan to Medicare billing changes to RAC audits and exclusion databases, it's a terrific refresher for those who are in the compliance arena and a strong introduction to areas of concern for those who are not.
Intermediate Coding Recording will be available March 28, 2012 The FQHC Intermediate Coding Training course will finally answer your documentation questions. Was this visit a level 3 or 4? Is this really a consult or just a visit? What need to be in the record to ensure the code chosen is substantiated? Understanding what an auditor is looking for will enable the provider to finally have confidence in their E & M documentation and ICD Code selection. Providers and billers together learn why coding and documentation are important to the organization with real FQHC notes used in the discussion. Attendees will be able to understand common Medicare denials resulting for improper coding and reimbursement restrictions due to errors in coding selection. |