Our Technology

PMG uses the latest technology to protect client data and ensure optimal network continuity, availability and uptime.

Our Tier II data center is built around the ANSI/TIA-942 specifications. In addition, we subscribe to the N+1 active/passive redundancy methodology for power, cooling and network topology (according to definitions, standards and benchmarks of the Uptime Institute).

Based in Pawtucket, R.I. (contiguous to Providence and 50 miles south of Boston), PMG can leverage multiple vendors for our telecommunications needs due to the close proximity of our ISP vendor's central offices. As a result, we can offer a 20Mb/s fiber backbone with auto-redundant backup data lines as well as a fully maintained, natural gas-powered backup generator with automated power failover.


Security

When it comes to data center operations, security is always our primary focus. Our data center is locked down at all times, and we use the latest RFID technology to permit and restrict physical access. The facility is monitored via live video surveillance, and only authorized personnel are allowed entrance.

Our technical services team adheres to the Payment Card Industry Data Security Standard (PCI-DSS), and our physical security policy complies with the PCI-DSS requirements outline. Using a best-of-breed software and hardware approach allows us to ensure data security and integrity. And by using only 256-bit encryption for all secure transactions, we go above and beyond current 128-bit SSL standards.

Finally, we utilize only best-in-class firewall and intrusion detection solutions from vendors such as Cisco, Dell, Microsoft and Citrix.


Continuity

Network continuity, availability and measured uptime have been paramount to PMG's technological success. To accomplish our 99% uptime objective, we have instituted a multi-layered approach that includes:

By investing in state-of-the-art storage, virtualization and data recovery technologies, we can minimize unnecessary downtime and ensure data availability at all times. Our offsite, on-demand, data storage and disaster recovery facility is a Fully Certified, Independently Audited SAS70 Type II Datacenter Provider.

Also, we have developed our own disaster recovery standards to comply with those set forth by DRA International (formerly known as Disaster Recovery Institute).


Infrastructure

PMG has a fully secure and HIPAA-compliant systems architecture with the latest technology to ensure peak performance. Using a high-speed fiber-based network backbone with built-in latency detection and proactive alerting, we can detect and prevent problems before they occur. Plus, our onsite data center has auto-failover backup power and is equipped with the latest in waterless fire-suppression technology to further promote rapid recovery should an outage or disaster occur.

To address routine and unavoidable issues, or to otherwise assist our customers with their technical support needs, helpdesk personnel are available weekdays from 7 a.m. to 6 p.m. ET. For emergency services only, these personnel are also available weekdays from 6 p.m. to midnight ET, and Saturday from 8 a.m. to 5 p.m. ET.

We offer all clients a formal service level agreement with a 15-minute response time for critical issues. Our technical services department is maintained and operated by Microsoft, A+ and Dell certified staff and management.

Inspirational Words

Vision

"Vision without action is a daydream.  Action without vision is a nightmare."

- Japanese Proverb

Leadership

"Leadership is the art of accomplishing more than science of management says is possible."

- Colin Powell

Leadership

"Leadership is the art of accomplishing more than science of management says is possible."

- Colin Powell

Afraid

"It was a high counsel that I once heard given to a young person, 'Always do what you are afraid to do'."
- Ralph Waldo Emerson

I've learned....

"I've learned.....That when you plan to get even with someone, you are only letting that person continue to hurt you."

Andy Rooney




Monument

"After I'm dead I'd rather have people ask why I have no monument than why  I have one."

Cato the Elder



Everything matters

"Everything we do matters.  Everything we don't do matters.  Everything we do or don't do matters."

- Unknown


Procrastination

"Procrastination is attitude's natural assassin.  There is nothing so fatiguing as  an uncompleting task."


-William James 

Achievements

"All that a man achieves and all that he fails to achieve is the direct result of his own thoughts."

- James Allen

Smartest

"Try never to be the smartest person in the room. And if you are, I suggest you invite smarter people, or find a different room."

- Michael Dell

Determination

"Had I really succeeded at anything else, I might never have found the determination to succeed in the one arena I believed I truly belonged."

- J K Rowling

Regret

"My mother always taught me never to look back in regret but to move on to the next thing. The amount of time people waste dwelling on failures... 

- Richard Branson

Regret

"...rather than putting that energy into another project, always amazes me....A setback is never a bad experience, just a learning curve."

- Richard Branson

Silly Things

"If people did not sometimes do silly things, nothing intelligent would ever get done."

- Ludwig Wittgenstein

Enjoy

"So enjoy each and every moment of today...it's the only certainty we know."

- Anonymous

Worrying

"No sense worrying about the past, it can't be changed and planning too far ahead, while a great idea, may never materialize."

- Anonymous

Present

"They call it the "Present" because today is a gift."

- Anonymous

Faults

"I've got my faults, but living in the past isn't one of them. There's no future in it."

- Sparky Anderson

Something New

"Don't be concerned that things appear to be falling apart: this has to happen in order for something new and wonderful to emerge."

- Marianne Williamson

Mistakes

"The sooner you make your first five thousand mistakes the sooner you will be able to correct them."

- Kimon Nicolaides

New Year

"An optimist stays up until midnight to see the new year in. A pessimist stays up to make sure the old year leaves."

- Bill Vaughn

Worried

"A few things I worried about actually happened."

- Ben Franklin

Dance

"Those who dance are considered insane by those who cannot hear the music."

- George Carlin

Thing

"That thing you set your mind on is the thing you ultimately become."

- Nathaniel Hawthorne

Great Start

"You don't have to be great to start, but you have to start to be great."

- Zig Ziglar

Simplify

"Our life is frittered away by detail. Simplify, simplify."

- Henry David Thoreau

Miracle

"There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle."

- Albert Einstein

Squander Time

"Do you love life? Then do not squander time, for that is the stuff life is made of."

- Benjamin Franklin

Schedule

"The key is not to prioritize what is on the schedule, but to schedule your priorities."

- Stephen Covey

Inaction

"Inaction breeds doubts and fear. Action breeds confidence and courage. If you want to conquor fear, do not sit at home and thik about it. Get out and get busy."

- Dale Carnegie

Started

"What is not started today is never finished tomorrow."

- Goethe

Thoughts

"Change your thoughts and you change your world."

- Norman Vincent Peale

Intent

"You are setting the shape of your sails-your intent-into the great wind of life."

- Unknown

Destination

"No wind is favorable to the sailor who has no destination in mind."

- Unknown

Thoughts

"You will never be greater than the thoughts that dominate your mind."

- Napoleon Hill

Truth

"The truth of the matter is you always know the right thing to do. The hard part is doing it."

- Norman Schwarzkopf

Keep Going

"When you are going through hell, keep going."

- Winston Churchill

Fate

"I am the master of my fate; the captain of my soul."

- William Ernest Henley

Wealth

"Measure wealth not by the things you have, but by the things you have for which you would not take money"

- Unknown

Talents

"Use the talents you possess, for the woods would be very silent if no birds sang except the best."

- Henry Van Dyke

Time

"Time is too slow for those who wait, too swift for those who fear, too long for those who grieve, too short for those who rejoice, but for those who love, time is eternity."

- Henry Van Dyke

Mankind

"There is a loftier ambition in than to merely stand high in the world. It is to stoop down and lift mankind a little higher."

-  Henry Van Dyke

Discover

"Twenty years from now you will be more disappointed by the things you didn't do than by the ones you did. So throw off the bowlines....

- Mark Twain

Discover

"...Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover."

- Mark Twain

Making a Living

"Never get so busy making a living that you forget to make a life."

- Anonymous

When it's done

"When it is all said and done, there is a lot more said than done."

- Lou Holtz

Life

"Don't be afraid your life will end; be afraid it will never begin."

- Grace Hansen

Home

"The people you work for are waiting for you at home."

- Unknown

Simplify

"Our life is frittered away by detail. Simplify, simplify."

- Theroux

Song

"The vast majority of men go to their graves with their song still in them."

- Thoreau

Today

"Don't leave that till tomorrow which you can do today."

- Benjamin Franklin

Balance

"Life is like riding a bicycle. To keep your balance you have to keep moving."

- Albert Einstein

New Start

"Though no one can make a brand new start, anyone can start from now and make a brand new end."

- Carl Bard

Discover

"We cannot discover new oceans until we have the courage to lose sight of the shore."

- Muriel Chen

To do list

"News flash -- you'll never get everything done on your "To Do" list but you'll always have time for the most important things....

To do list

...So always tackle the most important things first and the remainder of your day will be less stressful."
- David F. Jakielo




Time

"The bad news is time flies. The good news is you're the pilot."

- Michael Altshuler

Sermons

"It is easier to preach ten sermons than it is to live one."

- Unknown

Fear

"Our fear must never hold us back from pursuing our hopes."

- John F Kennedy

Have To Do

"First say to yourself what you would be; and then do what you have to do."

- Epictetus

Afraid

"It was a high counsel that I once heard given to a young person, 'Always do what you are afraid to do'."
- Ralph Waldo Emerson

Every...

"Every right implies a responsibility; Every opportunity, an obligation, Every possession, a duty."

- John D Rockefeller

Success

"Success comes from keeping the ears open and the mouth closed."

- John D Rockefeller

Money

"The impression was gaining ground with me that it was a good thing to let the money be my slave and not make myself a slave to money."

- John D Rockefeller

Saving

"Save when you can and not when you have to "

- John D. Rockefeller

Hats

"All politicians should have three hats - one to throw into the ring, one to talk through, and one to pull rabbits out of if elected."

- Carl Sandburg

Trouble

"It's not what a man knows that gets him into trouble. It's what he knows that ain't so."

- Mark Twain

Choices

"Everything in life revolves around two things: to choose to do something or to choose not to do it."

- Johann Wolfgang von Goethe

Taxes

"A fine is a tax for doing wrong. A tax is a fine for doing well."

- Unknown

Procrastination

"Procrastination is attitude's natural assassin. There is nothing so fatiguing as an uncompleted task."

- William James

What Matters

"Everything we do matters. Everything we don't do matters. Everything we do or don't do matters."

- Unknown

No Monument

"After I'm dead I'd rather have people ask why I have no monument than why I have one."

- Cato the Elder

I've Learned

"I've learned.... That when you plan to get even with someone, you are only letting that person continue to hurt you."

- Andy Rooney

Genius

"Genius is more often found in a cracked pot than in a whole one." 

- EB White

Dreaming

"Man is a genius when he is dreaming."

- Akiro Kurosawa

Intellectuals

"Intellectuals solve problems; geniuses prevent them."

- Albert Einstein

Making Changes

"Not everything that is faced can be changed. But nothing can be changed until it is faced."

- James Baldwin